What happens at a station when it is closed for service? Keeping a 24/7 transit system running safely and reliably requires complex maintenance and upgrades that inevitably impact riders. To increase efficiency and reduce this impact, the Metropolitan Transportation Authority (MTA) uses data to bundle work orders and plan customer communications, much of which is publicly available through MTA's Open Data Program.

Join Senior Director Enterprise Asset Management Value Realization, Kayla Sadallah, Assistant Vice President, Stations Quality Assurance and Ops Support, Samuel Wong, and Director of Data Science, MTA Data and Analytics, Ryan Mulvey, as they break down the process behind planning, executing, and communicating work orders, and explore how data increasingly helps teams streamline these efforts.

Checking Out 
Members can buy discounted tickets for the number of people covered by their membership. Visit nytransitmuseum.org/accessibility or contact membership@nytransitmuseum.org with any questions. To receive the member ticket price:

• Sign in above to verify membership.
• Once signed in, enter your desired number of member tickets in the Adult Member/Child Member boxes.
• Click the “Register” button and add your information. The prices on this page will remain the same, and the member’s discount will automatically be applied at checkout on the last page.

After you book your ticket, you will receive three emails. One will be a receipt, another ticket(s), and the third will include more information about your program. Please contact programs@nytransitmuseum.org if you do not receive the third email.