Additional Information & Policies:

Member Discounts 
To receive the member ticket price, click the register button and sign in on the ticketing page to verify membership. The discount will appear at checkout. 

All ticket sales are final. If you cannot attend the program on the date you reserved, the total price of unused tickets will be treated as a donation to the Transit Museum and is tax deductible to the fullest extent allowed by law. Tickets are non-refundable, cannot be transferred to another date, and cannot be used by another individual.     
 
Age Requirements  
Children 2 and older must have a ticket. Children ages 15 and under must be accompanied by an adult at all times.   

Program Experience
The Museum is located in a decommissioned subway station.

• When you arrive, look for a subway station entrance on the Northwest corner of Boerum Place and Schermerhorn Street—that’s us!  The stairway will lead you down to the Museum.
• There is Wi-Fi, but no cell phone service in the Museum. If you plan to visit with others, we recommend coordinating in advance and entering together.  
• The Museum does not have a bag or coat check. Please do not bring large bags to the Museum to allow more space for visitors in exhibits.
• While the main program space and a few of our exhibits on the mezzanine have air conditioning and heat, a majority of the Museum (including the entire platform level with our historic trains), does not have climate control.
• Eating is not allowed anywhere in the Museum.

Accessibility
Pets, or comfort, therapy, or emotional support animals are not permitted at Museum programs. Only service animals as defined by the ADA are permitted.  

For information on American Sign Language interpreter requests, Assistive Listening Devices, or other accessibility matters please visit nytransitmuseum.org/accessibility or email access@nytransitmuseum.org.  If you secure tickets, please request any accommodations via email at least two weeks in advance.  

Please click here to learn more about this program and its policies.

Questions? Email programs@nytransitmuseum.org. 

Checking Out 
Members can buy discounted tickets for the number of people covered by their membership. Visit nytransitmuseum.org/accessibility or contact membership@nytransitmuseum.org with any questions. To receive the member ticket price:

• Sign in above to verify membership.
• Once signed in, enter your desired number of member tickets in the Adult Member/Child Member boxes.
• Click the “Register” button and add your information. The prices on this page will remain the same, and the member’s discount will automatically be applied at checkout on the last page.

After you book your ticket, you will receive three emails. One will be a receipt, another ticket(s), and the third will include more information about your program. Please contact programs@nytransitmuseum.org if you do not receive the third email.